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/ 01Omnichannel SupportVoice, chat, email, social media — unified support that meets your customers where they are./ 02Inbound & OutboundInbound support that retains, outbound campaigns that convert — at scale./ 03Appointments & RetentionQualified appointments for your sales team and retention programs that protect lifetime value./ 04Back-OfficeOperations that scale without overhead. Data entry, reconciliation, ops support./ 05Virtual AssistantDedicated virtual assistants integrated into your tools and your workflow./ 06Creative & MarketingContent production, campaign execution, and creative delivery — at the pace growth requires.

HealthcareHIPAA-aligned patient engagement that protects compliance and human compassion.E-Commerce & RetailSeamless support across the shopping journey — built for peak volume and brand-protective tone.FinanceSecure, compliant, accountable engagement for banks, lenders, insurance, and fintech.Technology & SaaSTier 1–3 technical support and customer success operations for high-growth tech companies.

IT Support Desk

Keep operations running. You'll support agents and infrastructure — workstations, headsets, telephony systems, and network connectivity — resolving issues fast so campaigns never stall.

Apply for this role

/01

What You'll Do.

First-line troubleshooting for workstations, softphones, and telephony systems
Manage user accounts and monitor uptime
Escalate infrastructure issues

/02

What You Bring.

Experience with VoIP or dialer systems a strong plus

/03

Apply.

Send your CV and mention this role. We review every application.

Careers@acescontactcenter.com

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