Privacy Policy

Data we collect

When you submit our contact form we collect the information you provide: your name, work email, company, optional phone number and country, the service you are interested in, and your message.

With your consent, we collect anonymized usage analytics (pages visited, session duration, approximate region) via Google Analytics 4 and Microsoft Clarity. No analytics run unless you explicitly accept cookies.

How we use it

Contact form data is used solely to respond to your inquiry and, where appropriate, to prepare a proposal. We do not sell, rent, or trade your information.

Analytics data is used in aggregate to understand how visitors use the site and to improve content and performance.

Cookies

This site uses a single functional storage item to remember your cookie choice. Analytics cookies (Google Analytics, Microsoft Clarity) are set only after you opt in via the consent banner, and you may decline without any loss of functionality.

Third parties

Form submissions are processed by Web3Forms, which transmits your message to our team by email. Analytics, when accepted, are processed by Google (GA4) and Microsoft (Clarity). Each processor handles data under its own privacy terms.

We do not share personal information with any other third party except where required by law.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time. Depending on your jurisdiction (including GDPR and CCPA), you may have additional rights such as data portability and the right to object to processing.

Contact for privacy concerns

For any privacy question or request, contact us at CEO@acescontactcenter.com. We respond within one business day.